AS the saying by the famous television producer and host, author, and philanthropist Oprah Winfrey goes, ‘Great communication begins with connection’.
To build that connection that can significantly enhance communication, one must recognise the element of gratitude.
When combined, gratitude and effective communication create a powerful synergy that can drive personal and organisational success.
The timing is just so right to mention it, as we are in the season of Thanksgiving; a perfect time to celebrate and recognise how important a simple thank you can be.
As the year draws to a close, many companies are conducting year-end performance reviews, holding one-onone calibrations, and organising annual dinners to wrap up the year.
Yesterday, I attended our company’s annual dinner.
This is one of the events everyone eagerly anticipate.
Beyond the door gifts and lucky draws, which are always a hit, the gathering of colleagues from various locations in one place is truly special.
It’s rare to meet everyone at once due to geographical distances, so seeing familiar faces was heartwarming. Importantly, the event was a celebration of every milestone and an expression of appreciation for the employees.
So, why is expressing gratitude important? More often than not, people tend to overlook the significance of expressing gratitude.
The truth is, when gratitude and communication are combined, they create a powerful synergy that enhances the workplace environment. Imagine your superior applauding you for a job well done.
Or consider celebrating a project’s success with your team, recognising each member’s commitment and dedication during the event’s planning and execution.
How would you feel? Undeniably, you would feel incredibly valued and motivated.
This is because expressing gratitude triggers the release of feel-good hormones like dopamine and serotonin, which improve overall mood and mental health.
Plus, gratitude also helps in reducing stress and anxiety, promoting a more relaxed and content state of mind.
When people feel appreciated, they are more likely to reciprocate with kindness and support, creating a positive cycle of mutual respect.
Moreover, when these feelgood factors are triggered, it boasts positive mental well-being and enhances relationships among peers.
This leads to more effective communication and discussions, fostering a collaborative and supportive work environment.
And in difficult times, a workplace that fosters gratitude and open communication is better equipped to support its employees and navigate challenges successfully.
All in all, expressing gratitude is a simple yet profound act that can transform relationships and environments.
A sincere thank you goes a long way in acknowledging someone’s efforts and making them feel appreciated.
This culture of appreciation not only strengthens interpersonal relationships but also contributes to a more cohesive and productive team.
Most importantly, sincerity in expressing gratitude is essential.
Don’t say thank you for the sake of saying it, but say it when you mean it.
People around you can feel it if it is being expressed sincerely.
I recall an incident during my days in the agency when one of the bosses was trying hard to gel with the project team.
He was praising the team, hoping that it would motivate the team members to focus and deliver before the deadline.
In the middle of the project development, things went awry. Instead of asking or listening to his teammates, he went rogue and scolded them, ending by saying they had to correct it within three days.
They weren’t given a chance to explain or correct themselves.
When the matters were resolved, he returned to the team and applauded them for fixing the issue.
And as you might guess, things weren’t the same anymore.
The vibes of working together have been damaged.
So you see, the sincerity of expressing gratitude is crucial, as it will either make your relationship better, leading to more effective communication, or harm the relationship.
And you know, expressing gratitude doesn’t just happen in the workplace.
Take a moment to recognise and appreciate your own efforts too.
Pat yourself on the back for a fantastic job well done.
Celebrate your accomplishments, your milestones, and reflect on the growth you have achieved over the year.
The self-appreciation is crucial for maintaining personal motivation and well-being.
So, toast to a great 2024 because all the experiences and memories you’ve gained this year have shaped who you are today.
You are now a year wiser.
You know yourself better, and you understand what you love and what you dislike.
In this season of Thanksgiving, take a break to enjoy your me-time or family time because you truly deserve it!
• The views expressed here are those of the writer and do not necessarily represent the views of Sarawak Tribune.
