Critics who hastily accused Datuk Seri Tiong King Sing of being unfit for the role of Malaysia’s Tourism, Arts, and Culture Minister should now reconsider their statements.
It is not only reasonable to expect them to remain silent, but they should also apologise to Tiong, who is also a Member of Parliament (MP) from Sarawak, for speaking without verifying the facts. However, it seems unlikely that they will do so.
This situation is disheartening, especially because many of the criticisms have crossed the line and become overly personal. It suggests that political motives may be overshadowing genuine concerns about the state of the tourism industry.
The criticism has been deeply personal and has included racial undertones, which is unacceptable.
The attacks came after Tiong decided to demote Datuk Dr Ammar Abd Ghapar from director-general (DG) of the Tourism Promotion Board (Tourism Malaysia) to deputy DG, leading to Ammar’s resignation.
Such behaviour not only undermines constructive dialogue but also reflects poorly on the integrity of those involved. All stakeholders need to address issues with professionalism and respect, rather than resorting to personal attacks and political agendas.
Fortunately, Tiong appears to face these criticisms with resilience and may even find a sense of vindication amidst the challenges.
The criticism seems to motivate him to work even harder to improve the performance of the tourism industry. As Chief Secretary to the Government Tan Sri Mohd Zuki Ali pointed out, Tiong had the authority to appoint and terminate Ammar as the minister, as outlined in the Malaysian Tourism Promotion Board Act 1992 (Act 481).
Tiong’s perseverance and hard work are paying off. According to a report by travel research firm Outbox Consulting, Malaysia achieved a tourism recovery rate of 77% in 2023, placing second in Southeast Asia after Cambodia, which recorded 85% of pre-pandemic levels.
Indonesia ranked third with a recovery rate of 71.7%, followed by Singapore (71.3%) and Thailand (70.4%). Vietnam surpassed the Philippines with a 70% recovery rate.
In terms of tourist arrivals, Malaysia emerged as the tourism champion in the region last year, with 29 million tourist arrivals, including nearly 9 million foreign excursionists who only made day trips.
Thailand followed with 28 million, while Singapore and Vietnam recorded 13.6 million and 12.6 million arrivals, respectively.
Thailand and Malaysia have waived visas for tourists from major economies like China and India since late last year.
Congratulations to Tiong, as well as the officers and staff members of the Ministry of Tourism, Culture, and Arts, Malaysia. Hopefully, this positive development will further stimulate the growth of the tourism industry.
All these statistics confirm one thing — the ministry is being well managed. We hope that the negative episodes will cease, and all stakeholders involved will focus solely on efforts that contribute to the continued success of the tourism industry as it plays a significant role in the economic growth and development of countries around the world.
The industry catalyses job creation, foreign exchange earnings, and cultural exchange. Governments and tourism authorities often strive to foster an environment that supports tourism, attracts visitors, and promotes their unique destinations.
However, the management of the tourism industry can sometimes become subject to criticism and controversy. Critics need to exercise caution and verify facts before making statements that may harm the reputation of individuals or organizations involved.
Constructive dialogue, professionalism, and respect should be the guiding principles in addressing concerns and fostering improvement.
Personal attacks and the injection of racial undertones into debates are counterproductive and can hinder progress.
All stakeholders, including government officials, industry professionals, and the public, should prioritize collaboration and work together towards the common goal of enhancing the tourism sector.
It is encouraging to see individuals like Datuk Seri Tiong King Sing responding to criticism with resilience and using it as motivation to drive positive change. Such dedication and determination are vital for the continuous growth and success of the tourism industry.
The recovery of the tourism sector from the impacts of the COVID-19 pandemic is a significant milestone. Achieving high tourism recovery rates and attracting a substantial number of tourist arrivals demonstrate the effectiveness of strategic planning and management.
Countries like Malaysia, Cambodia, Indonesia, Singapore, and Thailand have made considerable progress in revitalizing their tourism industries.
Waiving visa requirements for tourists from major economies has been a strategy adopted by several countries to stimulate tourism.
This approach can help remove barriers to travel and encourage more visitors to explore different destinations.
As the tourism industry continues to evolve, all stakeholders must adapt to emerging trends, embrace innovation, and prioritize sustainability.
By working together and maintaining a focus on professionalism and collaboration, the tourism sector can thrive and contribute significantly to the overall well-being of nations and their communities.
DISCLAIMER:
The views expressed here are those of the writer and do not necessarily represent the views of the New Sarawak Tribune.
