KUCHING: A supply interruption caused by generator trip at the Bakun Hydroelectric Plant (HEP) yesterday afternoon has been fully restored to affected customers in certain parts of Kuching, Sibu, Bintulu, and Miri.
Sarawak Energy Berhad (SEB) in a statement said following the 12.57 pm outage, power supply was progressively restored from 1.10 pm onwards with almost all areas restored at 2.20 pm.
Full restoration to all residential areas was completed at 3.11 pm.
Sarawak Energy Group chief operating officer, James Ung thanked the public for their patience and understanding as the company’s technical teams worked to restore supply over the outage period.
“We have sufficient power to stabilise the grid and enough capacity to meet demand following system recovery at Bakun HEP.
“We have launched an immediate investigation into the cause of the incident,” he said.
“Sarawak Energy sincerely regrets the inconvenience caused to our valued customers affected by the outage while our technical frontliners worked to safely and swiftly restore power supply,” he continued, adding that Sarawak Energy remains committed to enhancing the reliability and efficiency of its power system.
To report an outage, customers can contact Sarawak Energy at 1300-88-3111 or via its mobile app SEB cares.
